Skip to main content
Shells - Support Help Center home page
Community
Sign in
  1. Shells - Support
  2. Frequently Asked Questions

Frequently Asked Questions


FAQs for Shells

General Inquiries

  • Your Shells™ Console Features
  • How to add Windows to your Shells™ computer!
  • Change your Shells Location
  • Operating systems we offer!
  • How to set up 2 factor authentication
  • What is the Difference between Lite and advanced mode for my console?
See all 23 articles

Billing Inquiries

  • Can I get a refund?
  • Can I get a refund on the IP Address I purchased through my console?
  • How do I cancel my Shells account?
  • If my credit card gets cancelled, do you cancel my Shell or is there a grace period?
  • How do I turn off auto billing?
  • How do I pay with Crypto Currency?
See all 11 articles

Technical Inquiries

  • Resize your disk partition on Windows 10
  • Can Shells See My Data?
  • How to connect to your shell using Remote Desktop
  • How to fix a ping timeout!
  • How to stop and restart your Shell
  • How to troubleshoot your Shell
See all 32 articles
Shells - Support