If you are less than 100% satisfied with the Shells service, we will gladly provide a prorated refund for the current billing cycle ONLY, at the monthly rate, if the refund is requested within seven (7) days from the date of the initial purchase and/or renewal. Requests made after the 7 day purchase date window will be denied. You understand that if you purchase a new account within three (3) months of being issued a refund on a previous account purchase, you will not be eligible for a refund on that new account, even if you request one during or after the (7) day period.
Please visit our Terms and Conditions for more information.
Article is closed for comments.