If you are less than 100% satisfied with the Shells service, we will gladly provide a prorated refund for the current billing cycle ONLY, at the monthly rate, if the refund is requested within seven (7) days from the date of the initial purchase and/or renewal. Requests made after the 7 day purchase date window will be denied. You understand that if you purchase a new account within three (3) months of being issued a refund on a previous account purchase, you will not be eligible for a refund on that new account, even if you request one during or after the (7) day period.
Please visit our Terms and Conditions for more information.
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