Overview
1. Purchase and activate dedicated IP address
2. Download the Remote Desktop app if you're using macOS
3. Enable Remote connections in your Windows Shell.
4. Allow Remote Desktop access through your Shells firewall
5. Find your shells username, windows password and gateway
6. Connect to Remote Desktop using the information from step 4, steps for macOS users and Windows available.
Enable Remote connections in your Windows Shell
From your Windows Shell please follow the steps below.
1. Open up your settings
2. Select System
3. On the next page, search up "remote" and select "Remote desktop settings" from the search options.
4. You will arrive on this page and click on the Enable Remote Desktop button to enable it.
Give Remote Desktop access through your Shells firewall
Find your shells username and gateway from within your command prompt
Search up the Command Prompt:
and type:
whoami
Save this username for later. I covered my username in red for privacy.
Then run the following and write down the default gateway for later. Do not write down the IPv4 address since it's not the one your Shell is using. The IP address your Shell is using is found in your account console under the administration tab.
ipconfig
Now open up the remote desktop and select "Add PC" for macOS users
Add your IP address to the PC name and the Gateway that you wrote down.
Click Save, then double click on the PC and it will load for a few seconds.
Then it will ask you for your Shells account information.
Enter your username that you looked up earlier. Then enter your windows password.
If you don't have a password set up, here's how to set one up:
Now open up the remote desktop for Windows users
And you're all set!
Comments
1 comment
Is a dedicated IP required for a connection using remote desktop?
I did all configurations as described for windows and it did not work. I get always the same error message:
Update: dedicated IP is a must! After purchasing a dedicated IP, now it works perfect!
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